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Please note: The online chat service will be exceptionally closed on Monday, September 7,

for Labour Day.

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Réseau Mieux-Être

Appointments with a family doctor

Fast, simple, and no waiting. Book your appointment in just a few clicks.

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The fastest way to book is through the Patient Portal.

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You avoid waiting on the phone and have access to the same availability as offered by our administrative staff.

Consult the PDF guide (FR only)

Important information

You don't have a family doctor at Mieux-Être?

Mieux-Être offers walk-in consultations for patients without a family doctor.


You can book an appointment starting at 5:30 p.m. the day before (for next-day consultations) online via the Bonjour Santé website.

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The Bonjour Santé platform is intended for patients without a family doctor within Mieux-Être medical clinics. It is also suitable for minor emergencies, whether or not you have a family doctor.

 

Using this platform does not require having a family doctor and allows you to book an appointment online through three options:

  • with your assigned healthcare professional

  • with another professional within your GMF

  • with a professional at a nearby clinic

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Please make sure to have your RAMQ health insurance card with you.

In case of emergency, dial 811 immediately.

Why should I create an account on the Patient Portal?

Online appointment booking

Book appointments online by clinic or physician, for either new appointments or walk-in clinic visits.

Clinical data sharing

Secure reception, organization, and sharing of medical and administrative documents.

Two-way secure messaging

Clinic staff can communicate securely with patients via email.

Check-in upon arrival

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Confirm your arrival in seconds

When you arrive at the clinic, you can quickly confirm your presence using our self-service kiosk located at the entrance. This allows you to skip the reception line and automatically notify our team that you’ve arrived.

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To check in:

  1. Scan the barcode on the back of your health card (RAMQ).

  2. Review and confirm the information displayed on the screen.

  3. Press “Submit” to complete your check-in.

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Once your check-in is complete, you may proceed directly to the waiting area.

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